MathSeed Policy

Make-up class during school year
Students are responsible to attend their scheduled class.  MathSeed does not guarantee any make-up class availability.


If a student does not attend the original scheduled class for any reason, the student can attend another session in the same week as make-up class ONLY IF there is a space available in the other session.  Maximum capacity of each in-person class is 8 students.  Click here to find the date of the other sessions in the same week for your grade.  Please fill out the make-up class request form (Fill the form at least ONE week before your planned missing class if possible).  We will reply by email to confirm the make-up class.

In case of an emergency (e.g. sickness, fever, etc) and make-up class is not available, the parents need to email us within 24 hours of the original class time to schedule a Q&A study session. 

Q&A Study Session

  • The student must schedule an appointment by email for the Q&A study session. There are limited seats.
  • The student should preview the missed class contents and prepare to ask questions before coming to the Q&A study session.  The pages of class content can be found here.
The first 5 make-up classes / study sessions in each semester are free.  There is $20 charge for additional make-up class after the 5th make-up class in the same semester. 

Satisfaction Refund Guarantee
New students
 can request to withdraw from the class any time after completing 4 classes.  There is a minimum tuition charge of 4 classes for new students.  Continuing students can request to withdraw any time.  The student must give a written notice (email) 15 days before withdrawal.  Discount will be reverted if discount requirements are not met at the time of withdrawal.  Registration fee, material fee and surcharge are non-refundable.  Remaining prorated tuition will be refunded.  

Refund for students enrolled in the school year discount plan or 2-Installment semester discount plan:
If the student needs to withdraw from the program before completing 18 scheduled classes, all classes will be charged as 9-Installment plan tuition rate per class.
If the student needs to withdraw from the program after completing 18 scheduled classes, and before the end of the school year, then the first 18 classes will be charged as 2-Installment semester discount plan tuition rate per class. The remaining classes will be charged as 9-Installment plan tuition rate per class.

For the summer program, the student can request to withdraw by giving at least a 2 days written notice (email) before the class starts in the following week.  Registration fee and material fee are non-refundable.  There is no partial week refund for weekday class. We will refund the remaining prorated tuition for the classes in the following weeks.  3% of the refund amount will be deducted if the original payment was made by credit card or PayPal.

MathSeed reserves the right to withdraw any student from the class at any time.

Absence
No credit or refund is given for absence.  
Students are responsible to attend their scheduled class.  
If your child stops attending classes without a 15-day written withdrawal notice, their spot is still reserved and their tuition is still deducted until you notify us with a 15-day written withdrawal notice.

Tuition
All fees are due at enrollment.  A $25 fee will be charged for any returned check or rejected transaction.

Late Enrollment
The tuition is prorated according to the number of remaining classes if a student enrolls after the course started.

Late fee
There is a $25 late fee if balance is not paid within a week of the due date. The student will be withdrawn from the class if balance is not paid after 1 week of the due date.

Late Pick up
Please pick up your child within 10 minutes after the end of the class. Late pickup fee will be assessed at $1/minute.

Class Observation
Parent observations for new or potential students are by appointment only and may last no longer than 15 minutes.

Illness
For everyone's health and safety, please keep your child home if any of the following symptoms exist. 
 If children become sick during the in-person class, we will notify parents to come and pick them up.
  • Fever of 100 F (38.7 C) degrees or higher, child must maintain a normal body temperature for 24 hours without fever-reducing medication before returning to in-person class.
  • Vomiting
  • Diarrhea

Competition program
Math competition program DOES NOT follow the school curriculum.  Students are responsible for all school work, exams, and standardized tests.

Parking (Mission center only)
Students who violate this parking policy are subject to withdrawal from the class.  There will be no refund for withdrawal due to policy violation.

  • Parents must not stop the vehicle on driveway to drop off or pick up their child.
  • Parents must park the vehicle in a proper parking space and then drop off or pick up the child in the classroom.  Students are not allowed to leave our office alone at any time.
  • Students and family members must not stay at courtyard or parking lot when waiting for picking up or dropping off.  They must stay inside our office.
  • Students and family members cannot stay in the courtyard or parking lot for extended time after leaving our office.  They must leave Mohawk plaza within a reasonable time. 
  • Parents cannot park their vehicle in the parking lot for the entire class session waiting till the end of class on weekdays.

GATE program
MathSeed does not guarantee all students can pass the GATE test.

Personal properties
MathSeed is not responsible for any loss of personal properties such as textbooks, workbooks, etc.


MathSeed reserves the right to change this policy and agreement at any time.


Contact Us:

Email: info@mathseed.org

Tel: (510) 516-0280